Webinar: Customer Surveys

How to Generate Revenue through Customer Feedback

 

 

 

Whilst many organisations collect feedback from their customers, a surprising few take advantage of the opportunity to directly grow their sales.

 

In this webinar we’ll share 6 smart and practical ideas to help you generate revenue through your customer surveys:

 

  1. Establishing a simple and effective customer referral system
  2. Uncovering the most effective ways to harvest new leads from customers
  3. Knowing when your customers will next purchase – and what to do about it!
  4. Generating new product/service ideas + simple ways to improve your offer
  5. Building a testimonial database – and the role NPS™ can play
  6. Saving ‘at-risk clients’ before it’s too late!

 

Bonus: at the conclusion of the session all attendees will receive a free ‘Showbag’ of useful Customer Survey resources and templates to help optimise your feedback process.

 

The webinar is run by:

 

Paul Quinn
Founder, PeoplePulse

 

and facilitated by:

 

Bronwyn Brown
Business Solutions Manager, PeoplePulse

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